Identity & Trust · Serving banks since 2003

Know who is on the other side of every transaction

Identity and authentication, attestation, approvals, secure access and digital ID for governments. One trusted identity that banks, agencies and their customers can rely on.

A padlock resting on a keyboard beside payment cards

Digital ID and authentication for banks and governments

Every digital service starts with one question: who is this, and are they allowed to do it? iSentric has helped Malaysian banks answer it for more than two decades, through secure messaging, customer authentication and mobile banking. In 2020 we processed 18 million customer authentication and mobile banking transactions a month.

Once a customer is verified with certainty, an institution can safely offer digital banking, digital money, payments and other digital services on top.

Identity & Trust brings that work together for banks, governments and public institutions. Verify a person or business once, prove it to anyone who needs to know, control who can approve and access what, and keep a record that cannot be changed afterwards.

A person holding a payment card at a laptop

What we offer

  • Identity and authentication

    Verify customers, citizens and businesses once, then authenticate every login, payment and transaction.

  • Attestation

    Issue verifiable proof that a check was done or a credential is genuine. Each check is recorded on-chain and cannot be altered, so you and your regulator see the same trail.

  • Approvals

    Multi-party approval for high-value or sensitive actions, with booking and approval separated by role so no single person can act alone.

  • Secure access

    Control which staff, partners and customers can reach which systems and data, with every access logged.

  • Digital ID for governments

    A sovereign digital ID that agencies, banks and citizens can rely on, deployed in-country so data and control stay local.

How it works

  1. 01

    Verify once

    Onboard a person or business with KYC or KYB checks, and issue a digital ID.

  2. 02

    Prove it anywhere

    Share attestations with banks, agencies and partners instead of repeating checks.

  3. 03

    Authenticate every action

    Strong authentication on each login, payment and transaction.

  4. 04

    Approve and control

    Route sensitive actions through approvals and limit access by role.

  5. 05

    Keep the record

    Every check, approval and access is recorded, ready for audit and oversight.

Who it is for

Give citizens and businesses one digital ID for public services, with data kept in-country.

Central Banks & Governments

Specification

ItemDetail
CapabilitiesIdentity and authentication, attestation, approvals, secure access, digital ID for governments
UsersCustomers, citizens, businesses, staff and partners
RecordEvery identity check recorded on-chain and unalterable; approvals and access logged with time and actor
Works withEvery DEOSX product, through the shared Digital ID in the Platform Foundation
DeploymentIn-country, cloud, on-premises or hybrid

More than 20 years of identity work

Identity & Trust is built on two decades of verifying and authenticating customers for Malaysian banks.

  1. 2003 to 2006

    Secure messaging

    Alerts and messaging between businesses and their customers, then the first mobile banking.

  2. 2007 to 2011

    Mobile banking for banks

    Mobility2U Mobile Banking for RHB, Standard Chartered, AmBank and Al Rajhi Bank.

  3. 2016

    Mobile identity

    R&D in second-factor authentication, mobile identity management and biometric eKYC.

  4. 2020 onward

    Authentication at scale

    Securely authenticating end customers for Malaysian banks, 18 million transactions a month in 2020.

  5. 2026

    Identity & Trust

    Digital ID, attestation, approvals and secure access for banks and governments.

See our achievements

Identity & Trust FAQ

What is attestation?

Verifiable proof that something is true, for example that a customer passed a KYC check or a document is genuine, which others can rely on without repeating the check.

Can a government run its own digital ID?

Yes. Digital ID can be deployed in-country, so citizen data and control stay with the government.

Does it work with DEOSX?

Yes. Identity & Trust is the Digital ID under every DEOSX product: a customer verified once can use all of them.

Can we use it on its own?

Yes. Identity & Trust can be deployed on its own or with any DEOSX product.

Who can see the record of checks?

Your institution and, where required, your regulator see the same record of every identity check.

Talk to us about Identity & Trust.

Tell us who you need to verify and what they need to access. We will come back with a scoped conversation.