Industries · Enterprises and corporates

Payments, supply chain finance and secure access for enterprises

Telcos, utilities, retailers, universities and corporates collect and pay faster, help their suppliers get financed and keep customers and systems secure.

A modern open-plan office

Enterprises collect from customers, pay suppliers and staff, and manage access to systems across many channels. Each of those is slower and riskier than it needs to be.

iSentric has built apps, payments, authentication and messaging for Malaysian telcos, utilities, retailers and media groups since 2003. Today we bring payments, supply chain finance and identity to enterprises of every kind.

A large open office with people at their desks

Who this covers

Enterprises and corporates we work with, and what each typically needs from us.

  • TelecommunicationsCustomer authentication, payments and high-volume messaging.
  • Utilities and energyBill collection, customer service apps and alerts.
  • Transport, highways and logisticsPayments, collections and supplier finance.
  • Retail and e-commercePayments, loyalty apps and customer authentication.
  • Manufacturing and supply chainsFinancing for suppliers at every tier.
  • AutomotivePayments, customer apps and supplier finance.
  • Property and constructionCollections, payments and supplier finance.
  • Media and publishingSubscriptions, payments and messaging.
  • Universities, colleges and schoolsFee collection, campus payments and student services.
  • Private healthcarePatient payments, authentication and secure access.
  • Hospitality and travelPayments, wallets and customer authentication.

The challenges we solve

  • Suppliers waiting for cash. Smaller suppliers deep in the chain struggle to get financing.
  • Scattered collections. Bills, fees and payouts run across many channels and are slow to reconcile.
  • Fraud and access risk. Customer accounts and internal systems are targets.
  • Customers expect to be kept informed. Alerts and confirmations on every transaction.

What we offer

Every product runs under your brand and connects to the systems you already have. Take one or combine several.

Identity & Trust

Identity and authentication, attestation, approvals, secure access and digital ID, with every check recorded so you and your regulator see the same trail.

Explore Identity & Trust

What you can do with it

  • Authenticate customers at login and before payments.
  • Require approvals for high-value payments and account changes.
  • Control staff, contractor and partner access to your systems.
  • Keep a record of every check, approval and access.

What it solves

Account takeover, payment fraud and access that is wider than it should be. Every customer is verified, every sensitive action approved and every access logged.

Trade & Supply Chain Finance

Digitised trade documents with delivery-versus-payment, invoices verified against the anchor buyer, and financing for suppliers at every tier.

Explore Trade & Supply Chain Finance

What you can do with it

  • Bring your supplier network onto one platform.
  • Verify suppliers' invoices against your own records.
  • Let partner banks finance suppliers at every tier, based on your verified data.
  • Settle with delivery-versus-payment.

What it solves

Smaller suppliers deep in your chain struggle to get financing, which puts your supply at risk. Verified data from you lets banks finance them, so they get paid sooner.

Payments & Settlement

Real-time domestic payments, your own remittance corridors and cross-border B2B settlement with FX, without chains of correspondent banks.

Explore Payments & Settlement

What you can do with it

  • Collect bills, fees and subscriptions digitally.
  • Pay suppliers, partners and customers in real time, at home and across borders.
  • Settle and reconcile automatically, with reporting.
  • Send alerts and confirmations for every transaction.

What it solves

Collections and payouts spread across many channels and hard to reconcile. Money moves in seconds, and every payment is matched and reported.

Digital Banking

A white-label digital bank or multi-currency wallet with cards and credit, running under your brand on top of the systems you already have.

Explore Digital Banking

What you can do with it

  • Launch a branded wallet for customers, students or members.
  • Run campus or in-store payments from one wallet.
  • Issue virtual and physical cards through licensed issuers.
  • Send alerts and confirmations for every payment.

What it solves

Customers paying through many fragmented channels. One wallet under your brand brings payments together.

Integration & Delivery

We plan the rollout, connect to your core systems, channels and payment systems, take you live and stay on to run it with you.

Explore Integration & Delivery

What you can do with it

  • Connect to your billing, ERP and payment systems.
  • Go live without replacing what you run today.
  • Get 24/7 monitoring and support after launch.

What it solves

New capabilities that need a long internal IT project. We integrate, launch and run them with your teams.

How we work with you

  1. 01

    Scope

    Agree what to launch first, with your risk, IT and compliance teams.

  2. 02

    Integrate

    Connect to the systems you already run. No core rebuild.

  3. 03

    Launch under your brand

    Go live in months, with training for your teams.

  4. 04

    Run it with you

    24/7 monitoring and support after launch.

Track record with enterprises

Clients have included Celcom, Maxis, TM, Petronas, PLUS, Courts, Star Media Group and Universiti Teknologi Petronas. See all past clients.

  • Sarawak Energy

    SEB cares omni-channel customer service app

    2016
  • Sunway

    Sunway Pals loyalty app and content management system

    2017
  • Celcom

    MobilityGames telco game publishing platform

    2014
  • Huawei

    Micropayment and mobile content delivery for Huawei's content providers

    2013 to 2014

Enterprises and corporates FAQ

Can you connect to our existing systems?

Yes. We integrate with what you run today through Integration & Delivery.

How can we help our suppliers get financed?

Your verified invoices let partner banks finance suppliers at every tier through Trade & Supply Chain Finance.

Do you still support existing messaging clients?

Yes. See Client Support.

Collect, pay and secure your business faster.

We will assess your requirements and outline a scoped proposal for your institution.