FAQ
Frequently asked questions
Answers about iSentric and the DEOSX digital banking platform, from digital money to deployment.
About iSentric
What does iSentric do?
iSentric is the trusted foundation for digital banking. It provides Identity & Trust (identity and authentication, attestation, approvals, secure access and digital ID) and, through DEOSX, digital banking, digital money, payments, tokenised assets and trade finance under each institution's own brand.
How long has iSentric worked with banks?
Since 2003. For more than two decades iSentric has delivered secure messaging, customer authentication and mobile banking for Malaysian banks. See Achievements.
When was iSentric founded?
In 2003, in Petaling Jaya, Selangor, by Aaron Lee and Roy Ng. See our journey.
Who owns iSentric?
iSentric Sdn Bhd is a wholly owned subsidiary of Ovanti Limited (ASX: OVT).
Where is iSentric based?
10.1, 10th Floor, The Ampwalk (South Block), 218 Jalan Ampang, 50450 Kuala Lumpur, Malaysia.
Which clients has iSentric worked with?
Banks, insurers, telcos and brands including Public Bank, CIMB, AmBank, RHB Bank, Standard Chartered, Citibank, HSBC, Bank Islam and Al Rajhi Bank. See Past Clients.
Was iSentric listed?
Yes. iSentric Limited listed on the ASX (ICU) on September 2014, was renamed IOUpay Limited (ASX: IOU) in 2020, and the group is now Ovanti Limited (ASX: OVT).
About DEOSX
What is DEOSX?
iSentric's digital banking arm and platform, with five products on one foundation. See DEOSX digital banking solutions.
What are the five products?
Digital Banking, Digital Money, Payments & Settlement, Markets & Liquidity, and Trade & Supply Chain Finance.
Can we take one product?
Yes, take one product or the full platform.
Whose brand do customers see?
Yours.
Digital money
Can a bank issue its own stablecoin or deposit token?
DEOSX provides stablecoin and deposit-token issuance backed by the institution's balance sheet. See the stablecoin and CBDC platform.
Does DEOSX support CBDC?
Yes, CBDC distribution for two-tier central bank models.
Can regulators see reserves?
Yes, through a live regulator view.
Payments
Can we settle across borders without correspondent banks?
Yes, through DEOSX Payments & Settlement.
Are remittances paid into wallets?
Yes, corridors support wallet payout.
Islamic finance
Is DEOSX Shariah-compliant?
Shariah-compliant versions are built into every product. See Islamic finance.
Can we tokenise sukuk?
Yes, through Markets & Liquidity.
Deployment and security
Where can DEOSX be deployed?
In-country, cloud, on-premises or hybrid.
Which networks does it run on?
Public chains, your existing network or a private network.
What compliance is built in?
AML, sanctions screening, Travel Rule and a full audit trail. See the Platform Foundation.
Do we need a new core banking system?
No. See Integration & Delivery.
Still have a question?
Our banking team will answer it directly.